Teams & members

What is a team?

A team is a workspace that owns chatbots, shared conversations, and members. Use separate teams for different brands, clients, or environments (for example production vs. staging) if that fits how you work.

Creating and switching teams

From the dashboard sidebar, use the team switcher at the bottom to select a team or create a new team. Many navigation items (chatbots, conversations, members) are scoped to the active team.

Members

The Members area (under your team) is where you invite colleagues and manage who can access that team's bots and data. Exact roles and permissions follow what your app exposes in the dashboard—use that screen as the source of truth for your organization.

Billing

Subscription and usage are tied to your user account (see Billing & plans), while teams define how you split work and access inside the product.